Stay cool, calm and get connected with our help pages

Below is you checklist for getting connected 

As well as this site, other helpfull resources include:

  • The "Search GoCentral" feature which will locate specific help. Using boolean signs will narrow your searches. You can tell it that a file MUST contain a word (with the '+' operator), that it MUST NOT contain a word (with the '-' operator), that it should look for an exact phrase (with the '"' operator), or that it is just looking for part of a word (with the '*' operator).
  • Phone our Fax on Demand service to get hard copies of main help documents
  • View the GoCentral System Status to the left of your screen which is updated every 30 seconds


The three steps to connecting

There are three main steps required to get a successful connection to GoCentral They must also be done in the order that they are listed. Follow the three steps depending on your operating system
 
 
Win 95/98 Operating system
  1. Set up TCP/IP with Win 98
  2. Set up a modem with Win 98
  3. Create a Dial-up with Win 98
 
Win NT4 Operating system
  1. Set up a modem with NT4
  2. Set up TCP/IP with NT4
  3. Create a Dial-up with NT4
 
Win 2000 Operating system
  • Set up TCP/IP with Win 2000
  • Set up a modem with Win 2000
  • Create a dial-up with Win 2000
 

Configure browsers for web surfing and mail packages for sending and receiving e-mail

Collecting and sending e-mail through GoCentral Web Mail
  Why can't I print GoCentral web pages?

From your browser, look on your file menu for the "Page setup..." option. Here you should see settings you can adjust which will change the way you print web pages. Ticking options such as "Black text" and "Black lines" and un-ticking options such as "Print backgrounds" will enable you to print GoCentral and other web pages. To view before printing select "Page Preview" from the file menu.

Acronyms

ASP - Active server page
CGI - Common gateway interface
K – Kilobyte
IMAP4 - Internet Message Access Protocol, Version 4
ISDN – Integrated services digital network
IP - Internet protocol
MB – Megabyte
Perl – (a name of a program that compiles and executes script commands)
POA – Price on application
POP3 - Post office protocol, Version 3
SMTP – Simple mail transfer protocol
SSL - Secure sockets layer

GoCentral features include

No download limits, no time limit, no busy signal, guaranteed connection speed, dedicated in-dial phone number, DIY e-mail domain administration, secured personalized web page for credit card transactions, daily settlement reconciliation and statistics, and free support.

What is ISDN??

ISDN is fully compatible with Plain Old Telephone Service (POTS), with all the conversions being done transparently within the network. Voice calls can be made to and from all other phones in the world however the real cost effectiveness of ISDN becomes apparent when you are using it to send data directly from one ISDN user to another.

The ISDN standard specifies an extremely low bit-error rate. When you create a connection at 64,000 bits per second (64 Kbps), that is the speed at which your transmission or file transfer will occur. This is not the case with analog modems. Since there may be intermittent noise or weak connections with analog circuits, a modem rated at 56 Kbps will "fall back" to whatever speed the connection can reliably transmit and receive the data. Many calls will only be able to operate at under 42 Kbps, so it would take you 2-6 times longer than a 64 Kbps connection. If you are sending a lot of data (large files, graphics, screen sharing), this will save a lot of time and money.

When you dial (POTS or ISDN), you are creating a "temporary virtual private circuit" between yourself and the called party. In the case of an ISDN call to sending real-time audio or video, the data is synchronized with a clocking signal. This is an option selected by the user's terminal adapter. Alternatively, one can choose to use an asynchronous - or packet - mode of data delivery if the nature of the material is not time sensitive, such as text, graphics, code, control signals, etc. The terminal adapter handles the process of selecting the service options you require for a particular call, dialing or receiving the call, setting up and maintaining the call, and tearing down the call. (hanging up)
Simply ring Sydney on 02 9357 5122 for a Dial-Up connection to the Internet from most capital cities in Australia. GoCentral
Other GoCentral services include:

Web and e-mail services
Domain hosting
Casual and permanent Dialup connections
Commercial Web Site design
Connect Today!